Returning Products to Mt Baker Vapor
Mt Baker Vapor Return Policy
No vape juice returns
We cannot accept vape juice returns due to hygienic reasons, so any return requests for vape juice will be rejected.
72-Hour DOA Warranty
Dead-on-arrival (DOA) merchandise only. Please report DOA items to our support team within 72 hours of receiving your package.
Coils, loose batteries, vape juice, SWAG, accessories & clearance items
No item exchanges
We cannot accommodate the exchange of one item for another
What to do if your vape device is not functioning properly
We are happy to try to assist in troubleshooting your vape problems. A large majority of the time our support team can find a solution and your vape device will be ok.
Sometimes your vape device will stop working after 72 hours but while the device is still under the manufacturers' warranty.
Mt Baker Vapor works with some of the best vape device brands in the market place. They offer excellent support for their products and warranty replacements when needed. Please reach out to the proper support team if you are looking to return a device that was not DOA. Below is a list of the manufacturer's support areas for the hardware brands we carry.
Brand Support Areas
- Innokin - https://www.innokin.com/warranty/
- Aspire - https://www.aspirecig.com/contact/
- Uwell - https://mall.myuwell.com/pages/contact-us
- Suorin - https://www.suorinusa.com/pages/contact-us
Mt Baker Vapor Billing
How does Mt Baker Vapor billing system work? Mt Baker Vapor's billing system is very robust. We accept all major credit cards (Visa, Mastercard, American Express, and Discover). When you place an order on Mt Baker Vapor we will authorize your card ...
Mt Baker Vapor strives to ship all orders as fast as possible (typically within 24 hours). Our shipping days are Monday - Friday. Our packages are packaged discreetly for your security. Mt Baker Vapor only ships to the United States. We ship with ...
Auto-Delivery Savings Mt Baker Vapor runs a subscription program that is applicable to a majority of vape juices and vape coils that we carry. This is a great program for our most loyal customers to extract the best product price possible. The more ...
Mt Baker Vapor Summit Club The Summit Club rewards Mt Baker Vapor's most loyal customers with points on every shipped order. You will get 2 points for every dollar spent on shipped orders from us. How to view your Summit Club points Step 1: Log in to ...