Returning Products to Mt Baker Vapor

Returning Products to Mt Baker Vapor

Mt Baker Vapor Return Policy

No vape juice returns
We cannot accept vape juice returns due to hygienic reasons,  so any return requests for vape juice will be rejected.
72-Hour DOA Warranty
Dead-on-arrival (DOA) merchandise only. Please report DOA items to our support team within 72 hours of receiving your package.
Warranty-Excluded Items
Coils, loose batteries, vape juice, SWAG, accessories & clearance items
No item exchanges
We cannot accommodate the exchange of one item for another

What to do if your vape device is not functioning properly

We are happy to try to assist in troubleshooting your vape problems. A large majority of the time our support team can find a solution and your vape device will be ok.  

Sometimes your vape device will stop working after 72 hours but while the device is still under the manufacturers' warranty. 

Mt Baker Vapor works with some of the best vape device brands in the market place. They offer excellent support for their products and warranty replacements when needed. Please reach out to the proper support team if you are looking to return a device that was not DOA. Below is a list of the manufacturer's support areas for the hardware brands we carry. 

Brand Support Areas

  1. Innokin -
  2. Aspire -
  3. Uwell -
  4. Suorin -
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